Live Chat Flow selection

When an agent is in the LiveChat with a client, and they select the Send Flow button, it pops up with a window showing all the available flows to select from. Yes, there is a search box here to filter with, however can there perhaps not also be the same folder structure as what one can see in the Flows section so that a sub-folder can easily be selected by the Agent and then it only shows the flows available in that sub-folder? It will make it a lot easier to filter through the whole list, rather than having to type in a search term.

Sean Colledge posted over 2 years ago

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