Feature: add Live Presence Indicator in chat messages panel if more than one agent viewing the same bot user messages

New Features


Added Live Presence Indicator in chat messages panel

  • 👁️‍🗨️ New real-time indicator shows when multiple agents are viewing the same bot user conversation

  • 🤝 Helps prevent duplicate responses by showing concurrent viewers

  • ⏱️ Updates in real-time as agents join/leave the conversation view

  • 📌 Integrated into existing chat UI (shown in screenshot’s marked button area)
    hKIv774.png 63.51 KB