6 months ago

Feature: add new Question Item in Question node - Silent Input

Silent Input — New Question Item in the Question Node
The Question node now supports a Silent Input item type — allowing the bot to wait for a user response without displaying any visible message or prompt to the user.
What's New
  • 🔇 New question item: Silent Input — adds a waiting step that listens for user input without sending any outgoing message
  • 👁 Displayed with a hidden/eye-off icon (🚫👁) in the flow canvas to distinguish it from regular question items
  • 💾 Supports Save Response to field — capture the silent input into any custom user field
  • 🔀 Includes No Match and No Input exit paths — handle invalid responses or timeouts just like standard question items
  • ⚙️ Compatible with Advanced Settings and Button Click Handler for full flow control
  • 📱 Works across all supported channels (WeChat, Messenger, Instagram, Telegram, TikTok, WhatsApp, Line, Viber, VK, etc.)
How to Use
  1. Open or create a Flow in Flow Builder
  2. Add a Question node to your canvas
  3. Click + Add Item inside the Question node
  4. Select Silent Input from the item type list
  5. (Optional) Set a Save Response to field to capture whatever the user sends
  6. Connect the No Match, No Input, and Continue to next step exit paths as needed
Use Cases
  • Capture a user's free-text reply after a previous message node without repeating a question
  • Wait silently for an inbound message at a specific point in the flow (e.g., awaiting a payment confirmation or image upload)
  • Build multi-step input flows where the prompt is delivered by a preceding Message node and the Question node only needs to capture the response
Why It Matters
  • Separates the "display a message" concern from the "capture user input" conce