Feature: Added new Live Chat permissions in the User Permission add-on.


What’s New

Two new permission options are now available for finer control in Live Chat:

  • Live Chat – Send Messages
  • Live Chat – Icons (includes options to show/hide specific tabs and features)

Why It Matters

  • Partners can now fine-tune Live Chat access for team members.
  • Restrict agents from sending messages or viewing certain icons/tabs.
  • Ideal for managing support roles with different responsibility levels.
👉 Partner-only feature, available in
Whitelabel → User Permission Add-on → Live Chat Permissions.