New
Feature: Voice Channel can use AI Agent - OpenAI Realtime API
Added
-
Voice Channel AI Agent Support:
- Enabled Voice Channel to integrate with AI Agents using the OpenAI Realtime API.
- Supports real-time, low-latency, human-like phone call conversations.
- Seamlessly integrates with OpenAI Realtime Streaming and ElevenLabs Voice synthesis.
- Also supports:
- Function calling
- Business data access
- All features available in other text-based channels
Improved
- Provides a natural and dynamic voice interface for conversational AI bots.
- Unlocks use cases like voice assistants, booking hotlines, and spoken IVRs.
