New
Improved
New Live chat setting: Only show agent assigned conversations
We have added another option to the live chat settings for agents to only see the conversations assigned to them only
![](https://feedback.uchat.com.au/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWt3WmpKalpUYzVNaTFrWmpKbUxUUmhPV0V0WVRJeU1DMHlORFJqWm1JME5HTmpZalFHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--1639d3a9433be3179bda7b8e6f836670232c02a1/CleanShot%202023-10-02%20at%2008.29.05@2x.png)
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This allows for more control as to what kind of conversation your live chat agents have access to
![](https://feedback.uchat.com.au/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaEpJaWt3WmpKalpUYzVNaTFrWmpKbUxUUmhPV0V0WVRJeU1DMHlORFJqWm1JME5HTmpZalFHT2daRlZBPT0iLCJleHAiOm51bGwsInB1ciI6ImJsb2JfaWQifX0=--1639d3a9433be3179bda7b8e6f836670232c02a1/CleanShot%202023-10-02%20at%2008.29.05@2x.png)
This allows for more control as to what kind of conversation your live chat agents have access to