Update: Changed message type for messages sent from Meta (Facebook) Inbox.


What’s New

  • Messages sent from Facebook’s native inbox are now marked as Agent Reply instead of Bot Reply.
  • Applies automatically to all synchronized Meta inbox messages in uChat.

Why It Matters

  • More accurate tracking between bot and human responses.
  • Better reporting in live chat analytics and agent performance metrics.
  • Improves clarity when managing hybrid (bot + human) conversations.
👉 The update applies automatically — no setup required.