Newest updates

Quick Reply expire time increased

We have increased the default expiration time for quick replies from 30 minutes to 3 days

New Automation Triggers added:

We have added New Shopify triggers:
Shopify Webhook for:
  • abandoned cart(30 minutes)
  • order created
  • order cancelled 
  • order fulfilled
  • order paid events
Shopify Automation Triggers

You can find these triggers by going to Automation -› Triggers -› Press button + New Trigger -› Shopify Webhook

Added Clear button in Integrations section

We have added a Clear button in the integration section to let you easily clear any login values on any of the integrations. This will allow you to clear with a single button press instead of needing to manually remove all data first then press save

Clear button in integrations

Support of GrapgQL body type in external request

A new body type is now supported in the external request node: GraphQL
GraphQL now supported

Showing System messages in live chat

You will now be able to see system messages directly inside of live chat:

  • Custom field value changes
  • tag added, removed

Add JS function library "Chrono" a natural language date parser, extract date time from any given text

We have added a new library to the js node. this allows you to catch the date and time more easily inside of any free input given by a user.

New JSON library added called Chrono
Improved Fixed
over 3 years ago

Fixed bug of Unable to store 0 in a text field inside Question block when using "text"

There was an issue when trying to store the number 0 inside of a text block in a question block. This has now been resolved

From other sub flows" reference in the node if it is used by other sub flows goto node

If a flow has been triggered by a different flow you will now see a reference of all flows pointing to the current one
previous flow reference inside starting node

Default menu item website url to use bot field (text type only)

You can now use bot fields as well inside your default menu item url type

Instagram Media/Post Shared trigger

We have added a new trigger under the automation section that allows you to also trigger automations whenever a person shares one of your regular Instagram posts

Instagram Post trigger

New operator for set custom field action -> input value multiple lines

You can now set custom fields with multiple lines instead of just the single one.
Multiple line value


It will then look like this;

Inserting multiple lines


Dashboard live chat show number of new messages badge for other bots

We pushed an update to allow you to see which bots have new messages directly from your dashboard live chat section

Live chat new messages overview


This allows you to clearly see which bots might require your attention related to customer support

OpenAI Embedding limit increased

We have increased the OpenAI embeddings from 100 to 500 allowing you to train OpenAI more on answering your business related questions. 

AI live chat assistant

With the arrival of ChatGPT we also introduced the AI live chat asisstant.
AI assistant


With this new feature you can get suggestions from ChatGPT about what your next reply could be. Very useful if users are asking about topics outside of the business setting

Use AI suggestion


ChatGPT Integration now Live in UChat

ChatGPT API was released two days ago and we integrated with it asap to bring you the most complete solution.

UChat's native integration with ChatGPT


take a look at how you can use them here
and here
New Improved
over 3 years ago

Display quick reply buttons again when click next page in foreach

Display quick reply buttons again when click next page in foreach

Add failed handler for send whatsapp message template and add system field last_error

WebChat: auto start conversation after click the bubble if has default start flow set and no channel enabled

show as system message in live chat when assigned to agent

Add "Facebook Ad Referral" and "Facebook LeadGen" triggers

Add 4 new api for sending, "send text", "send sms", "send email", "send node"

Older updates
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