New Filtering Options:

1. Message Type:
   
   
   • Filter messages by their type, including:
     • Image
     • Video
     • Email
     • Audio
     • File
     • Text
2. Sent By:
   
   
   • Filter messages based on the sender:
     • User
     • Agent
     • Bot

• Easily locate specific types of messages within a conversation.
• Focus on messages from a particular source (e.g., user-generated or bot replies).
• Streamline live chat management for better customer support.

• Custom Trial Periods: Partners can now set a specific trial duration (in days) for newly created workspaces.
• Parameter Integration: Include the trial_days key in the request body when calling the API.
• Default Behavior: If trial_days is not provided, the system will fall back to the default trial duration.

{
  "name": "string",
  "email": "string",
  "password": "string",
  "team_name": "string",
  "require_email_verification": "yes",
  "template_ns": "string",
  "trial_days": 14
}

• Key Features:
  • Add links, images, and rich text formatting with Markdown.
  • Syntax highlighting for code blocks and inline code.
  • Preview changes in real-time while editing.

• Default Timezone: Set a default timezone for newly created workspaces, ensuring uniformity across accounts.
• Default Country Code: Define a default country code prefix for phone numbers when creating new bot users, streamlining data entry and consistency.

• in: The last message was received from the user.
• out: The last message was sent to the user by the bot.
• agent: The last message was sent by a live chat agent.

• Remove All Smart Delays: Instantly clear all smart delay actions associated with a bot user.
• Remove All Scheduled Messages: Quickly delete all scheduled messages queued for a bot user.

These additions make it easier for you to reset or adjust bot activities in bulk, ensuring more flexible and precise management of user interactions.

1. Purchase the HTML Script Add-On: This is required to add custom scripts on your partner page.
2. Insert the Script:
   • Add the following code to capture parameters:
3. <script type="text/javascript" charset="utf-8">
     var _uf = _uf || {};
     _uf.domain = ".dfktv2.com";  // Replace with your partner domain
     _uf.additional_params_map = {
       affiliate: "UC_AFFILIATE",
       code: "UC_code"
     };
   </script>
   <script src="https://d12ue6f2329cfl.cloudfront.net/resources/utm_form-1.2.0.min.js" async></script>
   
   
   • Make sure to replace _uf.domain with your own partner domain.
4. Customization: To capture additional parameters, refer to our help documentation or YouTube tutorials for guidance.

• You can now create a Limited-Time Offer template for your WhatsApp campaigns.
• The template includes options for adding expiration dates, copy code buttons, and customizable headers, body text, and call-to-action buttons.

• You can now view detailed statistics for sequence messages, including how many users have completed the sequence and how many are still active in the sequence.
• This update provides better insight into user engagement and helps track the progress of your sequence campaigns.

• Bot User Timezone
• Workspace Timezone
• Telemarketing Timezone (for SMS channel)

This ensures that your delays align with the appropriate time zones based on your bot's users, workspace location, or telemarketing regulations for SMS campaigns.

• You can access the Postcode field through the User System Fields in your bot settings.
• This field can be used for personalizing automations, filters, or targeting users based on their location.

• WhatsApp Flows: You can now create, manage, and sync WhatsApp flows easily through the Contents section.
• The API enables smoother automation and enhanced flow management.

• Public segments are available to all workspace members.
• Private segments are only visible to the creator.

Only the admin or owner of the workspace can create public segments, giving you more control over user management and segmentation.

• Country
• Region
• City

• triggers
• smart delay
• keyword match
• inbound webhook

• Inbound webhooks
• Error logs

1. If you have a language like Arabic where the standard is to type from right to left the system will now automatically pick this up
   
   

   

2. We also improved the conversion of custom field variables into actual custom fields
   

   

   
   This way you will be able to dynamically let those variables convert into the actual custom fields. 
3. On some elements like buttons when you pressed enter it went to a new line which did not make much sense on that element itself has now been solved to stick to just 1 line. 

We have added the option to allow you to have a pagination on dynamic multiple-choice options

This will help you if your total number of items needing to show surpasses 10. This is available in the following channels: 

• Webchat
• Messenger
• Instagram
• Google

• Saving the Chat History in a new system field OpenAI
• Clearing the Chat History action

This is an update about Mini-App Version 2. (not available in Version 1 yet)

In "Source" - "Dynamic Source",

Before the update, the parameters are fixed values, you cannot get different results for different users.

Now you can send a variable value in the parameter and get different dynamic source lists!

Limitations:

1. What fields can be used as parameters?

2. Dynamic Source invalid in One Time Url - 2. Web Forms - Inputs

3. the drop-down list only loaded when first click "edit action"