Newest updates

Business hour condition updates

🚀 UChat Update: Business hour condition 🚀

Now you can easily set up your business hours in the ecommerce -> settings, and use this new business hour condition check in all the channels we support.

Tutorials below 👇

https://www.youtube.com/watch?v=8aHMSojp7uY

UChat support import subscribers from Manychat with tags & user custom fields

improve Import manychat users, allow to import tags and custom user fields

How to do tutorials:
https://www.youtube.com/watch?v=gB3ZLwpVlJI

Partner: pause workspace in UI and partner api, when workspace is paused, the bot will be paused and workspace become readonly

Partner: pause workspace in UI and partner api, when workspace is paused, the bot will be paused and workspace become readonly

Video tutorial:
https://www.youtube.com/watch?v=hNm2D64NJFg

Improved Fixed
about 4 years ago

Update facebook to show multiple images

Previously the live chat only shows 1 image, now if you upload multiple images at the same time, all will show up in your Live chat.

Allow to send audio and video in instagram

With updates you can send audio and video in Instagram.

Please note, Audio format do not support mp3 file. Yes, that's right! :)

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UChat Free trial options for partners

With this update, UChat partners can:

1. Select how many days of free trial they can offer

2. Offer free trial for new user or every new created workspaces.

More details here:
https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/688881665/Partner+free+trial+option
https://www.youtube.com/watch?v=2ySxPEzWJ-Q

UChat Partners Admin Mode

With this update, UChat partners will be able to access all the customer's workspace under their custom domain to offer support.

More details here:
https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/687472641/God+mode+for+UChat+Partners
https://www.youtube.com/watch?v=C9t7MffVqHc

Stripe billing automation for UChat partners

You can connect your Stripe subscription products with your paid plan, UChat will automate the purchase and cancellation.

More details here:
https://www.youtube.com/watch?v=Fq4E0TIISl0
https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/687800321/Stripe+Billing+automation

Send WhatsApp template message notification

🚀 UChat Update: Send WhatsApp template message notification 🚀

Now, you can send WhatsApp template message notification in any of the channels UChat support. 

✅ No more 24 hour restriction to receive message

✅ Support in any channel UChat Support

✅ Seamless connection between different channels.

Check the below 10 mins videos to learn more about this exciting features 🚀

https://youtu.be/Xc7CUD2PLyg

web chat widget: add "User Message Text Color"

Facebook chat widget: update chat widget customization

allow to store Instagram "Story Id and Url" from Story mentioned and Story replied triggers

GoHighLevel integration

Web Chat Widget released, including web chat preview

add integration and action for GoHighLevel API V1 & V2 (displayed as CRM V1 & V2)

add "Play Sound" option to Live Chat desktop notification settings

web chat widget support Custom User Menu

web chat widget support Custom User Menu

Parter updates

Partner: Stripe billing allow link multiple stripe price to a plan and then install different template for different price

Partner updates

Partner: Add new feature "WebChat Widget Powered By Partner", when disabled, it will hide the "Powered by" from the web chat widget

Web chat widget: add Omni channel start button

Web chat widget: add Hebrew language and support RTL

add zh-TW language

Web chat widget: Add quick reply button style customization

Older updates
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