With closing notes, you can collect more information like category, summary, attachment when the conversation is moving to the done folder.

New Feature: You can now import Shortcuts through CSV files directly.

The import option is available under Tools -> Shortcuts, making it easier to bulk add shortcuts to your workspace.

New Integration: We've added Google Gemini integration, allowing you to leverage powerful AI capabilities such as Chat Completion, Vision (Image to Text), and model management through actions like List Models.

You can find and configure this integration in the Integrations section under Artificial Intelligence.

Partner Update: With the paid global contacts add-on activated, UChat partners can now easily create segments using system user custom fields. You can save these segments as either public or private:

Only the admin or owner of the workspace can create public segments, giving you more control over user management and segmentation.

New Feature: The Bot Users table now supports reordering displayed columns via drag and drop.

This makes it easier to customize and sort the table according to your preferences, allowing for a more personalized view of your data.

New System Fields Added: We've introduced five new system fields: lead_source, lead_status, department, interest, and market.

These fields will help improve tracking and categorization of users within your system for better data management.

API Update: The GET /subscriber/chat-messages API now allows fetching chat messages using either user_ns or user_id.

Previously, it only supported queries by user_ns. This update provides more flexibility in retrieving subscriber chat messages.

New Feature: In the WhatsApp Cloud environment, a message with a red background will now be displayed if a WhatsApp message delivery fails. 

This feature enhances visibility and helps quickly identify delivery issues specific to WhatsApp.

New Feature: The Last Interaction and Subscribed columns in the Bot Users list are now sortable.

This makes it easier to manage and analyze user data by sorting based on their interaction time and subscription status.

New Feature: A "Delete All Event Logs" button has been added next to the Delete button in the Edit Custom Event screen.

This allows you to reset event statistics with a single click, giving you the ability to clear logs while keeping the event intact.

OpenAI Embedding Model Update: We've upgraded the OpenAI embedding model to text-embedding-3-small.

To ensure all your embeddings are up to date, you'll need to regenerate them using the new model.

New Feature: Viber color customization is now available in Flow settings!

You can now set your own colors for the button template and card template, including background color, button color, text color, and subtitle color, giving you more control over the design and branding of your Viber bot.

New API Added: The flow/set-bot-fields API allows you to update multiple bot fields in a single call, with support for up to 20 bot fields at once. 

This feature simplifies bulk updates and improves the efficiency of managing bot data.

New System Fields Added: We've introduced new system fields: agent_id, agent_name, and agent_email.

These fields provide better visibility and tracking of agents interacting with your users, enhancing data management and reporting capabilities.

New Feature for UChat White Label Partners:
White label partners can now manage all workspaces under their domain through API calls. To manage bots for your client’s workspace, simply add the headers x-client-workspace-id and x-client-flow-ns when using the Workspace API.

For more details, visit: UChat API Documentation.

Watch the video tutorial here:
https://www.youtube.com/watch?v=Yy3YO2CUFR4

You can now delete and hide Instagram comments through the Instagram API! If combined with AI to detect the content of comments, this becomes a powerful tool for moderating comments from your Instagram channel.

You can find this action under Action -> Advanced Action -> Instagram API Action.

We support you to set up actions with dynamic content. So you can set up the action like "add a tag" etc in the dynamic content.

For the channel that don't support typing. We have added the setting of waiting type in the message node. It will achieve the similar results

Team bot user API is added, now you can search the user across all the bots in the same workspace.

This allows Partners to provide a Single Sign-On feature for their clients in case they want to provide the same type of login to users of their platforms and UChat at the same time. No more separate logins for this.

Full documentation on this can be found here:
https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/758939741/White+label+Single+Sign-On+with+JWT?fbclid=IwAR1K71fdbmoI5UjftedAU02l9IdBtcPR7XsiB8CJBm_j7gKjntlbxBSAU34