This new role only access the live chat.

Now you can use different next page style in Instagram channel.

Now you can generate calendly booking url, this can be used in the whatsApp template message.

With partner API, you will be able to:

- Create user/new workspace
- Upgrade/downgrade the user's workspace to your own pricing plan
- Add/remove addon
- Enable/disable auto-renew
- Set up webhook to listen to the below events in your custom domain

This is only available for partners.

More about our partner program:
https://uchat.au/partner
https://docs.uchat.com.au/partner/about.html

fix omni-channel create bot user from api issue, if phone is provided, then it will use whatsapp channel by default if the channel is not sent in the payload, "channel" is new key added, only available for omni-channel api.

Add GMB Name and GMB Place Id system field to GMB Bot, if you have business in multiple locations, you can use this in the condition of the flow.

Now you can send daily, weekly, monthly recurring notification in messenger.

You can learn how to set up recurring notification here:
https://uchat.au/courses/recurring-message-workshop-messenger

If the user is out of 24 hour window, you can choose to send the contact sms or email if the contact has email or phone number.

If you are our partners, now you can customerize the plan, disable or enable certain features for different plan.

Now in the live chat, you can send template message if the user is out of 24 hour window in whatsapp channel.

Now every uchat parnter can get a few sandbox account if you want to test with our partner API.

Create a workspace under your custom domain, and send the workspaceID to the support, we will convert it for you.

UChat partner API:
https://www.uchat.com.au/partner-api#/Partner%20Management/partnerSetWebhook

More about UChat partner program:
https://uchat.au/partner
https://docs.uchat.com.au/partner/about.html

Now telegram support menu in the omni channel.

Now you can send files in the live chat.

With these two actions, you can easily assign the conversation to your team members, and also send notification to them(support mobile apps, intercom, jivochat,slack, drift, front etc)

You can check our live chat settings in each channel.

By default, if the conversation isn't assigned to any agent, then it will send notification to all the team members.

Whoever replies first will get assigned conversation.

In the user settings, you can set up language, also if you are our partners, you can also find the language settings in your partner settings.

If you set up the default language in your partner settings, every workspace created will be in that language by default.

Currently support language is:
- English
- Chinese
- Spanish
- French
- Hebrew
- Portuguese(Brazil)
- Turkish

If you want to help us translate the language, here is how to do that:
https://www.youtube.com/watch?v=OEzE4MFJmgE