Newest updates

Add image, sticker, audio, video, file, location check in keywords

Allow promotion code in stripe buy button

Now you can use the coupon code you create in your stripe account right inside of UChat.
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Add new status "pending" for bot user inbox. Open, pending, done

Delete workspace under Partner settings

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Now partner can delete the workspace under their custom domain.

This is only available for partners.

More about our partner program:
https://uchat.au/partner
https://docs.uchat.com.au/partner/about.html

More updates you can find here:
👉 https://feedback.uchat.com.au/updates

If you have any suggestion, you can submit here:
👉 https://feedback.uchat.com.au/boards/feature-requests

#UChatchangelog
#UChatupdates

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Create workspace from partner API without email verification

Now, you can turn off the email verification in your partner API.

This is only available for partners.

More about our partner program:
https://uchat.au/partner
https://docs.uchat.com.au/partner/about.html
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Add fb comment through dialogflow

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Now you can use Dialogflow to automatically detect the intent of the comment and then reply.

More details you can find in this video:
https://www.youtube.com/watch?v=nOscFWWXtN4

Add live chat auto pause time settings in the flow settings

Now you can set up your own pause automation time in the flow settings.

By default, it's 30 mins. Also for the live chat integration, once the agent reply, it will pause the automation, and also use this default time.
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Allow to hide fb user comment

Now you can automate hide Facebook user comments
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Telegram to pull the profile picture if available

Telegram to pull the profile picture if available

Add mini-app "Set Action Failed" Action

Add mini-app "Set Action Failed" Action


Add filters in live chat

Add selectable columns for bot users page

Add min_score and fallback_to in dialogflow dynamic response json

if min_score is set, then it will check the min_score with confidence score.

if confidence_score < min_score, then it will not process the content. if the fallback_to is set, then it will process fallback_to (similar to goto, can use node_ns, sub_flow_ns, or node name), otherwise, do nothing

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Add stripe invoice payment trigger.

add stripe invoice payment succeeded and stripe invoice payment failed trigger for stripe buy button of subscription webhook
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The sample data in the webhook payload:


'id', 'object', 'account_country', 'account_name', 'amount_due', 'amount_paid', 'amount_remaining',
                        'attempt_count', 'attempted', 'created', 'currency', 'customer', 'customer_email', 'customer_name',
                        'hosted_invoice_url', 'invoice_pdf','livemode', 'number', 'payment_intent',
                        'period_end', 'period_start', 'status', 'subscription', 'tax', 'tax_percent',
                        'total', 'total_discount_amounts', 'total_excluding_tax', 'total_tax_amounts'

Line Channel: use replyToken for the first message sent


This is an update about the Line channel.

Thanks to the suggestion from Winho!!

Before the update, we were using "push" to send all the message. Winho mentioned that this can cost their "push message" quota and suggested we can send message by using the replyToken, which means that, using "reply" instead of "push". This can save a lot consumption of "push message" to their Line account.

Now the system will use the replyToken to send the first message. For example, a user sends "hi". If you have 2 messages to respond to this greeting. The first one will be sent using "reply" and the second one (all the rest) using "push".

This can somehow save your "push" messages amount in your Line account.

Triggers: assigned to agent trigger added


This is an update about triggers. We added a new trigger called "assigned to agent".

In any bot, go Automation > Triggers and you will find it here:

https://i.imgur.com/tCK5q9F.png


This can be used along with the "assign to agent" action. In Action Step > Basic Actions > Assign to Agent:

https://i.imgur.com/9VV8YZc.png


Instagram/Omni Channel - Action Step - Instagram API action added


This is an update about the Action Step on Instagram Channel and Omni Channel.

Action Step > Advanced Actions > Instagram API:

https://i.imgur.com/uMrfWYi.png


There are 3 actions available:

https://i.imgur.com/bQROrw3.png


1. Get IG User - get the Instagram profile of this bot user including info like "have the user followed you?" and their Instagram username, etc

2. Get IG Account - get the Instagram account info of the current chatbot including info like "how many followers does it have?".

3. Get IG Account Media - get media like video etc.

Facebook Comment: Dialogflow agent supported.


This is an update about Facebook comment growth tool.

You can now select your Dialogflow agent to process users' comments!

https://i.imgur.com/JjSxoCk.png


If the user's comment matches one of your fulfilment, the response will be used to reply to the user's comment on the post. 

Facebook Comment - Hide user comment

This is an update about Facebook channel - comment growth tool.

You can now select "Hide the user comment" when setting a comment in your Facebook bot:

https://i.imgur.com/vYerurE.png

This means that, when keyword matched, your bot can automatically hide this comment in your post.

Partner Plan: show only selected templates & mini-apps in custom domain


This is an update about Agency Settings for Partner Plan subscribers with credit billing enabled.

Before the update, all templates and mini-apps in the UChat template/app store will show in your custom domain for all your clients. Now you can choose to show or not show each one of the templates and apps.

To manage the settings, go "Agency Settings" on your dashboard, then "Templates" or "Mini-Apps":

https://i.imgur.com/oemEGrq.png


https://i.imgur.com/UrmqGwd.png


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