We have added the option to allow you to have a pagination on dynamic multiple-choice options

This will help you if your total number of items needing to show surpasses 10. This is available in the following channels: 

We have added a search bar option to search for specific actions if the mini-app has more than 8 actions available

this will allow you to quickly search for your preferred action and give a better user experience

We have completely rebuilt the intent system and provided it in a well-deserved place in the chatbot automation section

complete video walkthrough can be seen at: https://youtu.be/YHHG3-COwoI
Our documentation: https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/709820429/OpenAI+Intent+Detection

We have added a new integration to allow you to send incoming messages to webhook url when bot is paused

We have added the option to determine on which side the WhatsApp template notification needs to continue when a button is pressed

This allows you to set to continue for the receiver soon as the user pressed the button and continue the flow

You can now view orders of bot users directly inside of the live chat

We have released the much-requested master template feature which has an auto-update feature to update all installed templates when changes are being made to the master template

Video with complete overview can be found here: https://youtu.be/KWR3976o1as

We have added the currency IQD to the e-commerce store

We have added the OpenAI system message to the live chat assistant. this allows you to generate better replies based on the system message

You can have multiple system messages and you can create and select them when pressing the button "Select"

As Messenger supports up to 13 quick replies we adapted this new number instead of the original 10. 

Do keep in mind that some channels might not support that many quick replies

We have added the endpoint to the Instagram API action to allow you to reply to comments made on any of your posts.

You can find this option under Actions, advanced actions, Instagram API, reply to comment

We have added a new action that allows you to update posts on your connected Facebook page

We have added a new endpoint where you can now set multiple custom fields by name which will reduce the number of API request needed to update multiple custom fields

We have added the analytics "add agent messages sent by day" in the week heatmap

We have added the Google Tag Manager to the integration options.

add send gtag event for webchat

We have added the option to subscribe bot users to a sequence directly from the live chat

Previously there were issues where the language of the user was randomly used and it referred back to English the next question after. 

We improved the feature to ensure the user's input is used at all times

We have added a new feature to the settings of the SMS bot called Telemarketing hours

This will allow you to set up the times and days in which SMS can be sent to your subscribers. Anything outside the given parameters will not send

This new feature allows you detect the intent of the user and automatically capture any data as parameters very easily

For a video walkthrough watch here

We have added a new storage option under the integration section called S3 storage. it is working with AWS S3, backblaze, digital ocean and all s3 compatible cloud storage