This new update allows you to check where your specific actions are used inside your flows. We have implemented this check for custom event, menu, otn topic, persona, sequence

Full video overview can be viewed here

this new addon lets you fully customize the labels to your own language

We have added the recently added opportunity endpoints to our native integration

We have added the ability to remotely manage the template installations

from here you will be able to remotely disable or enable certain permissions on a per template basis

More information can be found on a our video guide

Previously we sent the export file of bot users by email. Because some users reported the email took very long or did not receive it at all we have now added an additional section under the tool section in your chatbot menu.

After pressing the all export button on the bot users overview you will automatically get redirected to this section to download your file. 

Keep in mind that any generated file will be saved for a total of 7 days, so make sure you have downloaded it before that time

We have added another field upon the Partner request we received  requesting the phone number on the registration page

this allows you to either make it required or hide the field entirely

We have now added the ability to trigger a default reply on expired for each buttons. this allows it that whenever a user interacts several days later you can still send them to the next follow up question based on those button clicks

In order to provide an allround solution where your team can communicate not only with your customers we now bring you a new feature that allows your team to communicate directly inside of UChat.

No need anymore to go back and forth to platforms like Slack. you can now do the exact same inside of UChat and keep everything very handy together

Video walkthrough can be seen here

We have added two new features for our partners:

We have added a new integration with Mapbox

Similar to Google Map you will be able to have access to location based actions inside your flow builder. Go to flow builder -› action node -› integrations -› Map box and you will see the following actions

We have added a new integration for Google Maps. You can just insert your own API key in order to connect to your account

Inside the flow builder -› action node -› integrations -› Google Map API you will find the following actions

You are now able to use a new section in the e-commerce settings called "locations".

With this feature, you are able to set up your store location and use the e-commerce api to find the nearest locations according to the user location

We have added two more addons you can upgrade yourself and customize loading page and dashboard page
full details are explained in this video

We have pushed an update to allow to overcome a huge issue which is the ability to capture multiple user inputs in one go. We have added a timeout option for you to now capture all input from a user during your selected timeout and save it into one custom field

Do note that this option is only available for question node with a text based type. tutorial can be seen here

We have added a new option for buttons that targets to go to external links. 
When you set the open status to native you get the 3 following options: 

We have added a new permission role you can use when you would like to invite your team members inside your workspace.

It is called Live chat supervisor. This is similar to live chat agent, but can see analytics and always be able to see all conversations and reassign agents.

We have added two new Datastores: 

You can now access SSO actions directly inside your flow builder by going with an action block -› advanced actions -› SSO options

You will have access to 6 actions inside

We have added a new partner webhook: usage_alert

We have added the ability for you to customize your thank you message inside the SSO settings