We have added a completely new feature that allows you to create custom events and even custom reports

Log into any chatbot then go to Analytics. You will find both new features at the bottom

We have added a new button type for the webchat channel: Copy Text

this will allow users to copy the value you insert inside the button which is useful for all sorts of use case

Do take note this is only available on the webchat channel!

We now have added the following sections to the system messages that are visible inside the live chat: 

We have added the feature where you can now add intents as functions inside your chat completions

We have added Google API under the advanced actions of your flow builder. Actions Available:

Documentation can be found here

We have added a toggle to allow you to display or hide System messages like adding/removal of tags, custom fields value changes and so on.

You can find this in your chatbot settings

We have added the ability to check the online status of your workspace members.

You will find this feature by going to the workspace settings -› Members

We have added the feature inside your partner settings to enable or disable Signup Email Verification. This will allow you to set up an extra layer of security to only allow valid email addresses during signups.

You can find this feature by going to your whitelabel settings -› Partner settings

We have added a new feature where whenever you share YouTube, Vimeo, and or Loom links these will automatically auto-embed inside the chat conversation in our Webchat channel.

This will improve the user experience and at the same time allow you to keep the user inside the chat at all times

We have added the ability for you to send Email and or SMS through your GHL/Airchatty accounts using the CRM V2 actions inside your flow builder

We have added the new live chat agent operator "GHL" to your chatbot live chat settings. This can be used to forward your live chat support to GHL/Airchatty whenever the bot is paused. Do note you need to have CRM V2 integration connected

We have pushed a new feature allowing you to use Sendgrid to send emails but also receive and reply to them as well using the live chat inbox

We have added an easy way for you to reply to any email you receive in your live chat inbox. Just press the dropdown on the email received and click reply

We have added the feature for On-Premises only for location request message in WhatsApp

We pushed an update to allow you to increase the size of the input box of the custom css

We have added new sections to our chatbot analytics menu item:

We have implemented a new UI for the Chatbot page being able to minimize the menu items to give you more space when building out your automations

The sub menu on each menu section are now display vertically instead of horizontally

We have now pushed an update to support the creation of new custom fields at the action "set variable" 

We pushed the new SSO feature live to all accounts

Link to the video overview: https://youtu.be/sM92YlTQFq0
Link to documentation: https://uchat-com-au.atlassian.net/wiki/spaces/UKB/pages/714539009/Single+Sign-On+SSO

We have made an update to the way variables are inserted. Previously there were issues that upon variable insertion between words the cursor would end up at the end of the text box. 

Also when wanting to remove variables it would cause the cursor to skip to the end. 

Both of these issues have been fixed