• 📱 New (WhatsApp) Contact message type in send message node
• 👥 Send contact cards directly in bot conversations
• 💾 Recipients can save contacts to their phone with one click
• 📋 Required fields: name + first_name (or last_name)
• 📍 Location: Send Message Node → Others → (WhatsApp) Contact
• 🎯 Displays formatted contact name, profile arrow, and save option
• ⏰ Shows message timestamp for better context

• ⛔ Block User - Restrict user from interacting with Instagram account
• 🔓 Unblock User - Remove user from blocked list
• 🗑️ Move to Spam in Meta Inbox - Flag conversations as spam in Meta’s system
• 📍 Located in: Action → Advanced Action → Instagram API Action
• 🔧 All actions marked with UPDATE operation type
• 📱 Integrated with existing Instagram API workflow structure
• ⚡ Real-time execution through Meta’s platform APIs

Changelog — TikTok Channel Integration

• Introduced a new “TikTok Channel” option allowing connection of a TikTok Business Account to UChat.
• Automates engagement: comments, ad-clicks and messages from TikTok now feed into UChat workflows.
• Supports sending text + image replies via the TikTok channel.
• Enables lead-capture and conversational flows triggered by TikTok interactions.

1. Connect your TikTok Business Account → grant permissions.
2. Create a new TikTok channel bot within UChat.
3. Configure triggers (e.g., comment created, ad clicked) → map to workflows.
4. Monitor interactions, leads and metrics in the UChat dashboard.

• Only text and image message types are supported for now (no GIFs, audio, or stickers).
• This integration is not yet available in UChat’s OmniChannel bundle.
• Availability may be restricted by region or business account status — check the documentation for eligibility.

• Turns TikTok engagement into actionable leads and conversations rather than one-off comments.
• Keeps everything in UChat — reducing the need to switch between TikTok and other tools.
• Helps brands monetise TikTok more effectively via chat automation and workflow conversion.

• Partners can now copy existing permission settings from one user to others with the same role.
• Found under:
  Whitelabel → Add-ons → User Permissions → Settings → Pre-set Permissions
• Easily manage configurations for roles like:
  • Live Chat Agent
  • Live Chat Supervisor
  • Admin
  • Owner
• No more manually setting permissions user by user — apply pre-set permissions in one click.

• Saves time managing large teams.
• Ensures consistent permission settings across similar roles.
• Reduces human error in workspace role configuration.

👉 Partner-only feature, available in User Permission Add-on → Pre-set Permissions.

• Live Chat – Send Messages
• Live Chat – Icons (includes options to show/hide specific tabs and features)

• Partners can now fine-tune Live Chat access for team members.
• Restrict agents from sending messages or viewing certain icons/tabs.
• Ideal for managing support roles with different responsibility levels.

👉 Partner-only feature, available in
Whitelabel → User Permission Add-on → Live Chat Permissions.

• Live Chat – Send Messages
• Live Chat – Icons (includes options to show/hide specific tabs and features)

• Partners can now fine-tune Live Chat access for team members.
• Restrict agents from sending messages or viewing certain icons/tabs.
• Ideal for managing support roles with different responsibility levels.

• Partners can now copy existing permission settings from one user to others with the same role.
• Found under:
  Whitelabel → Add-ons → User Permissions → Settings → Pre-set Permissions
• Easily manage configurations for roles like:
  • Live Chat Agent
  • Live Chat Supervisor
  • Admin
  • Owner
• No more manually setting permissions user by user — apply pre-set permissions in one click.

• Saves time managing large teams.
• Ensures consistent permission settings across similar roles.
• Reduces human error in workspace role configuration.

👉 Partner-only feature, available in User Permission Add-on → Pre-set Permissions.

• New control under Whitelabel → User Permission Add-on.
• When enabled, only workspace owners can modify user roles and permissions.
• If disabled, admins will also have permission to manage and edit other users’ roles and permissions.

• Adds a new layer of permission hierarchy control.
• Prevents unauthorized role or permission changes.
• Gives partners flexibility in delegating administrative power.

• New Webhook Logs tab under
  Tools → Inbound Webhooks → Webhook Logs.
• View detailed logs for all incoming webhook requests.
• Each entry shows:
  • Webhook URL
  • Received data
  • Bot user (if matched)
  • Timestamp
• Logs are stored for two weeks.

• Makes debugging and monitoring inbound data much easier.
• Ensures transparency and traceability of webhook activity.
• Saves time when troubleshooting automation and integrations.

👉 Check it now in Tools → Inbound Webhooks → Webhook Logs.

• For security reasons, reset password emails are no longer sent using partner SMTP settings.
• All password reset emails will now come from noreply@dfktv2.com (UChat secure sender).
• Other system and transactional emails (e.g. workspace invites, notifications) will continue using the partner’s SMTP configuration.

• Enhances account security and prevents spoofing or unauthorized email use.
• Ensures password recovery links are always trusted and verified.
• Maintains partner branding for all other email communications.

• Available under Flow Builder → Advanced Actions → Facebook API → Send Events to Meta Conversions API.
• Added support for new fields:
  • Email
  • Phone
  • First Name
  • Last Name
• These fields are now included in event data for improved conversion tracking.

• Enables better audience matching in Facebook Ads.
• Improves conversion accuracy and ROI tracking in Meta Ads Manager.
• Helps you optimize ad performance using richer customer data.

👉 Try it now in Advanced Actions → Facebook API → Send Events to Meta Conversions API.

• You can now view and check your MM Lite Status directly in the WhatsApp Cloud channel.
• Status options include:
  • 🟢 Onboarded — ready to send Marketing Template Messages via MM Lite.
  • 🔴 Pending / Valid Payment Method Required — complete onboarding in Meta Business Manager.
• A Check Status button is available for real-time status updates.

• MM Lite delivers better message reach and delivery rates for WhatsApp marketing templates.
• Ensures compliance with Meta’s latest messaging policies.
• Makes onboarding and eligibility checks quick and transparent.

👉 Find it under WhatsApp Cloud Channel → MM Lite Status.

• Partners can now add a consent checkbox to the Stripe Checkout page when using UChat’s internal billing.
• The consent text can be fully customized under:
  Whitelabel Settings → Partner Settings → Stripe Consent Message
• Clients must check the box before completing payment.

• Ensures clients explicitly accept your terms or policies during checkout.
• Helps partners stay compliant with legal and billing requirements.
• Adds professionalism and transparency to your payment process.

👉 Partner-only feature, available in Whitelabel → Partner Settings → Stripe Consent Message.

• Endpoint: POST /subscriber/send-whatsapp-template-by-user-id
• New optional parameter: create_if_not_found
  • When set to "yes", if the user does not exist, the system will automatically create the user before sending the template.
  • Default: "no"

• Simplifies workflow when sending templates to new users.
• Eliminates the need to manually create users before API calls.
• Improves automation and reliability in campaign triggers.

👉 Full docs: UChat API – Send WhatsApp Template by User ID

• Partners can now generate a Private Key in Whitelabel → Partner Settings.
• The key allows you to verify signatures in:
  • Billing URLs
  • Top-up Points URLs
• Includes a sample PHP code snippet to validate requests using HMAC SHA256 encryption.

• Adds an extra layer of security for custom billing integrations.
• Ensures that all workspace billing and top-up requests are authentic and tamper-proof.
• Ideal for partners managing their own checkout or billing pages.

👉 Partner-only feature, available under Whitelabel → Partner Settings → Private Key.

• Live Chat Supervisors can now view all conversations assigned to their selected agents.
• Works across all agent groups, regardless of group assignment.
• Accessible via:
  Workspace Settings → Members → (Supervisor) → Supervised Agents

1. Supervisors can open their profile settings and click “Supervised Agents.”
2. Select one or more Live Chat Agents to supervise.
3. Conversations visible to those agents will also become visible to the supervisor.

• Enables better team monitoring and training.
• Ideal for QA reviews or escalation workflows.
• Ensures supervisors have full visibility into their team’s live chat activity.

👉 Available only for Live Chat Supervisor roles.

• Messages sent from Facebook’s native inbox are now marked as Agent Reply instead of Bot Reply.
• Applies automatically to all synchronized Meta inbox messages in uChat.

• More accurate tracking between bot and human responses.
• Better reporting in live chat analytics and agent performance metrics.
• Improves clarity when managing hybrid (bot + human) conversations.

• New option to control what agents can view inside a group:
  • All Conversations — view every conversation assigned to the group.
  • Only Conversations Assigned to Me — view only personal assigned chats.
• Located under Workspace settings ->Agent Groups → Conversation Visibility.

• Gives admins more control over agent privacy and workload visibility.
• Helps maintain focus for agents by limiting unnecessary conversations.
• Improves security and organization for large support teams.

  

• New action available at:
  Actions → Advanced Actions → Bot User API → Get User Board Column
• Dynamically fetch a user’s board or sales pipeline stage via API.
• Supports automation, segmentation, and conditional logic based on user stage.

• Enables smarter automation workflows.
• Helps track and update users’ sales progress in real time.
• Perfect for CRM-style chatbots and lead management systems.

👉 Available now under Bot User API Actions.